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Customer Service Officer

Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Permanent
Location: Parramatta
Industry:
Reference: 36025373
Contact Name: Joanne Duque
Contact Email: parramatta@strategy1hr.com.au
Job Published: April 20, 2018 14:54

Job Description

Customer Service Officer

With over 14 years experience in excellent customer service and 23 branches in Sydney, this reputable company has rapidly proven to be the most reliable and trustworthy company in the financial industries. 

Due to continuous growth, positions for internal Customer Consultants have become available. If you are looking to expand your customer service knowledge and aim to provide exceptional customer service to customers, this role is perfect for you! 

To be successful for the role, you will require the following:

  • Higher School Certificate
  • Customer service experience - preferably within the banking or financial fields
  • Cash handling experience
  • Basic computer and POS experience
  • Admin, answering phones and filling experience

Your day-to-day duties will include but will definitely not be limited to the following:

  • Provide customers with a high level of satisfaction through products and services
  • Assist with the growth and development of the team
  • Comply with cash handling responsibilities - balance drawers and transactions , cash cheques efficiently
  • Accept applications for credit by enquiring about requirements, objectives and financial situations
  • Exchange foreign currencies
  • General office/ admin duties
  • Exhibit a positive and supportive attitude
  • Follow all policies and procedure - WHS and OH&s

The question is ‘Are you our next shining star’? If you are we would love to chat! Please call us on 02 9633 3633 for a confidential discussion.

Thank you and good luck with your application. 

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